Customer Success

The vision

Define your vision, objectives and performance indicators

Written by Charlotte Convent
Updated over a week ago

The spaces

Prepare your spaces to meet your objectives and attract your target audiences

Written by Charlotte Convent
Updated over a week ago

The contents

Fill your platform with content and structure it

Written by Charlotte Convent
Updated over a week ago

Customisation & organisation

Customise your platform and organise information with tags and tabs

Written by Charlotte Convent
Updated over a week ago

Launch and communication

Prepare the opening of the platform to all users and define its communication plan

Written by Charlotte Convent
Updated over a week ago

Define useful tags

Written by Julie Lemmens
Updated over a week ago

Create templates

Written by Julie Lemmens
Updated over a week ago

Challenge your spaces

Written by Julie Lemmens
Updated over a week ago

Keep your activity feed busy

Written by Julie Lemmens
Updated over a week ago

Give a sticky title to your content

Written by Julie Lemmens
Updated over a week ago

Formalise processes around the tool

Written by Julie Lemmens
Updated over a week ago

Post impactful content

Written by Julie Lemmens
Updated over a week ago

Educate your users

Written by Julie Lemmens
Updated over a week ago

Increase the number of High value content

Written by Julie Lemmens
Updated over a week ago

Increase the connections

Written by Julie Lemmens
Updated over a week ago

Increase ability of the users

Written by Julie Lemmens
Updated over a week ago

Involve your users

Written by Julie Lemmens
Updated over a week ago

Prepare your launch

Written by Julie Lemmens
Updated over a week ago

Prepare the launch

Written by Julie Lemmens
Updated over a week ago

Actions to take after-launch

Written by Julie Lemmens
Updated over a week ago

Clarify the positionning of the initiative

Written by Julie Lemmens
Updated over a week ago

Decrease the technical barriers

Written by Julie Lemmens
Updated over a week ago

Activate space notifications

Written by Julie Lemmens
Updated over a week ago