Elium

How to Get Support?

Customer Success

Define your vision, objectives and performance indicators

The Vision

Prepare your spaces to meet your objectives and attract your target audiences

The Spaces

Fill your platform with content and structure it

The Articles

Customise your platform and organise information with tags and tabs

Customization & Organization

Prepare the opening of the platform to all users and define its communication plan

Launch and Communication

Methodology

Define Useful Tags

Create templates

Challenge Your Spaces

Keep Your Activity Feed Busy

Give a Sticky Title to Your Article

Formalize Processes Around the Tool

Post Impactful Articles

Educate Your Users

Increase the Number of High-Value Articles

Increase the Connections

Increase User Engagement

Involve Your Users

Prepare Your Launch

Prepare the Launch

Actions to Take After Launch

Clarify the Positioning of the Initiative

Decrease the Technical Barriers

Activate Space Notifications

Tips and tricks

Find answers and get help from Intercom Support and Community Experts

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