Customer success

Create templates

Templates give contributors a structure to follow and help them classify articles. See examples for best practices, processes and after-action reviews.

Creating templates in Elium allows users to contribute on the platform in a guided and structured way, helping them avoid the dreaded "blank page" syndrome. By filling in metadata and adhering to a well-defined structure, users can classify their contributions correctly. Templates enable coherent searches and provide a new type of global filter on articles.

Some article template examples

Best practices

Internal processes description

After Action Review