Knowledge management
Keep knowledge correct and complete after launch: who does what, and how often.
8 articles
- How knowledge management works in EliumThe six steps of an article, from capture to archive, and who handles each one.
- Decide who owns and approves whatGive each article an owner and each space its rules: roles, approval and review.
- Capture knowledge from expertsTemplates, file import, interviews and AI drafts: get experts' knowledge into Elium.
- Find and fill the gapsUse requests, searches and AI feedback to see what is missing, then assign it.
- Set up a review routineChoose which articles get a verification date, then check them every week.
- Keep knowledge when someone leavesBefore a colleague leaves: capture what they know and transfer their articles.
- Review your platform every quarterRead six numbers, then clean up: old articles, duplicates, tags and inactive spaces.
- Prepare your knowledge for AIWhat to check before Answer, Smart Assistants and assistants connected through MCP answer.