Formalise Processes Around the Tool
The platform succeeds when work habits change. Add knowledge sharing to job descriptions and reviews, and retire old tools to keep one point of access.
Your initiative will only be a success if behaviours change around the tool. Here are some tips to integrate Elium into your routine and establish the legitimacy of the tool:
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Include the tool in the job description of certain key positions: sharing information and capitalising on the company's knowledge.
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Include in the evaluation interview the mission to share, capitalise, and collaborate to improve the company's intellectual capital.
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Include in strategic meetings a review of the platform in order to better report on the success of the approach.
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Dedicate a person to this approach (KM, Community Manager, Digital Transformation Officer, etc.).
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Create events/meetings around the tool (communities of practice that meet every month and produce feedback, mission sheet to be completed at the end of a mission with clients, meetings for exchanges between watchers on targeted themes, etc.).
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Remove old tools and habits to provide a single point of access and redesign the procedures that govern day-to-day work.