Intelligent assistants let you create conversational robots based on your knowledge base.

As soon as you've identified a task that requires text generation, and the answers to the questions are in your knowledge base, you have an indication that an intelligent assistant could be of use to you.

Example

You have product documentation in Elium. Your support team uses this documentation to answer your customers' tickets. This is a perfect example of a task that could be enhanced by an intelligent assistant.

Click on your avatar (top right in the application header) then "Tools" and "Intelligent Assistant Builder".

Then you're in the smart assistant builder.

Click on one of the two create buttons to start creating your first wizard.

The interface is divided into 3 columns:

Several elements must be met:

Title, description and icon are purely visual parameters and serve only to indicate the nature of your assistant to users.

Visibility lets you restrict use of the assistant to one or more specific user teams. This is useful for ensuring that users are not unnecessarily overloaded with assistants that are of no use to them.

Content filters are crucial. They will restrict the corpus of documents used by the assistant to respond to users. Be as specific as possible. For example, for a product support assistant, select a space that contains only product documentation. This will avoid any confusion as to the sources used to respond to users.

Finally, the prompt is the very heart of the intelligent assistant. This is where you give instructions to your assistant. You'll need to give it some indication of the tasks it needs to perform, as well as its general behavior. If you need any help, don't hesitate to contact us at support@elium.com.

Check the box "This assistant is ready" to make it available.

Here's an example of an intelligent assistant whose task is to find the best internal job for the employee.

Your assistants are then available to end users. They have access to a dedicated interface, which lists all assistants according to their permissions.

You can then talk with your intelligent assistant.