Intelligent assistants allow you to create conversational robots based on your knowledge base.
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Once you've identified a task that requires text generation, and the answers to the questions are contained within your knowledge base, you'll know that an intelligent assistant could be beneficial for you.
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Example
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Suppose you have product documentation in Elium. Your support team utilizes this documentation to address customer tickets. This scenario is a perfect example of a task that could be enhanced by an intelligent assistant.
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Click on your avatar (located at the top right in the application header), then select "Tools" and "Intelligent Assistant Builder".
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You will then enter the intelligent assistant builder.
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Click on one of the two create buttons to start building your first wizard.
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The interface is divided into three columns:
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Several elements must be configured:
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Title, description, and icon are purely visual parameters and serve to indicate the nature of your assistant to users.
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Visibility allows you to restrict the use of the assistant to one or more specific user teams. This is useful for ensuring that users are not overwhelmed with assistants that are not relevant to them.
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Content filters are essential. They will limit the corpus of documents used by the assistant to respond to users. Be as specific as possible. For instance, for a product support assistant, select a space that contains only product documentation. This will help avoid any confusion regarding the sources used to respond to users.
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Finally, the prompt is the very heart of the intelligent assistant. This is where you provide instructions to your assistant. You'll need to indicate the tasks it needs to perform, as well as its general behavior. If you require assistance, don't hesitate to contact us at support@elium.com.
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Check the box "This assistant is ready" to make it available.
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Here's an example of an intelligent assistant designed to find the best internal job for an employee.
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Your assistants are then available to end users. They have access to a dedicated interface that lists all assistants according to their permissions.
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You can then interact with your intelligent assistant.
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