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Smart Feeds

Customize your platform's homepage with dynamic content lists.

Updated over a month ago

🔒 Permissions
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Only platform administrators can manage smart feeds.
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Objective

The goal of smart feeds is to make the homepage more personal and relevant to end users.
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In the example above, the homepage is configured to display the spaces, a welcome box, and two smart feeds: one for After Action Reviews and a second to showcase best practices.
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Concept

Smart feeds are positioned just below the welcome box on the homepage. Conceptually, smart feeds are quite similar to smart tabs. They allow you to display a list of dynamic articles according to a set of filters.
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An additional advantage of smart feeds is that they can be tailored to display content based on the users' team. This allows for the presentation of completely different lists of articles depending on the team.
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Finally, the significant difference between smart tabs and smart feeds is that a smart feed can aggregate articles from multiple spaces at once.
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Use Cases

Here are some use cases to inspire you.
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  • Display the latest best practices published by your users from several different spaces to break the silos.
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  • Show the latest updates to your products on a team-by-team basis.
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  • Show tutorials from the platform.
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  • Display the latest incidents, but only for the IT team.
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  • Etc, there is no limit! :)
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Create a Smart Feed

The Builder

The management of smart feeds is conducted via the smart feed builder. This builder is accessible either from the smart feeds section on the homepage or by modifying an existing smart feed.
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The builder is divided into three sections.
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  1. On the left, you will find the list of existing smart feeds.
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  2. In the center, you can configure the settings and filters applied to the feed being modified.
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  3. On the right, there is a preview of the feed being modified.
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Provide a Title

To create your first smart feed, click on the "New smart feed" button located at the bottom left of the builder. The configuration and filters will then appear in the middle section. Give your smart feed a title. The title can be translated into all languages enabled on your platform.
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Set the Visibility

A smart feed can be displayed to all your users or only to specific teams.
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If you want to select specific teams, choose the second option; otherwise, select the first. If you opt to display content to certain teams, you can choose one or more teams to which the smart feed block will be displayed.
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Set Up Filters

The last and most crucial step is configuring the filters. These filters will allow you to select the articles that will be displayed in the smart feed.
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The first three filters will allow you to select the articles published in a specific space, those with certain tags, or those that are part of a specific model.
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Note: The tags filter operates like the smart tabs. When multiple tags from the same category are selected, it functions as an "OR". When tags are from different categories, it operates as an "AND". See this article for more details.
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Additionally, there are two more settings that allow you to specify how many articles you want to display and the order in which they will appear in the smart feed.
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⚠️ Preview and Rights

Of course, take advantage of the feed preview on the right to configure it correctly.
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However, be cautious, as smart feeds take user rights into consideration.
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For instance, if you decide to display all the articles coming from a secret space, only the members of that space will be able to see those articles.
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Utilize teams as members of the smart space and feed if you want to ensure that users will see the content.
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