The user can click on "forgotten password" on the login page to set up a new password. The validity of this email is 60 minutes by default, after which the user will be able to create a new password.
If a user encounters issues logging in, the administrator can generate an email to reset the password for the user. This email will contain a unique link that is valid for one hour. The administrator can also define a temporary password for the user.
Go to the settings of the interface in the 'Members' tab.
Identify the user in the list under the 'Options' menu, and click on 'Defining a password'.
Generate an email with a reset link.
Alternatively, generate a temporary password.
💡 Note
Elium can also be integrated with your own SSO to prevent these password issues. Additionally, Elium can automatically create accounts upon the first login. For more information, click here.