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Setup the Welcome Box

Welcome your users with a message explaining the purpose of your platform.

Updated today

🔒 Permissions

Only System Administrators can change the content of the welcome box.


The Welcome Box is one of the sections on the homepage, located in the upper-right corner of the screen, making it instantly visible to users when they open the platform.

Here, Platform Administrators can craft a welcoming message for both new and existing users. This can facilitate the onboarding process for new users while enhancing the experience for current ones. The message can include:

  • A description of the platform's purpose

  • Key contacts responsible for managing the platform

  • Quick access links to various sections of the platform

Platform Administrators can utilize various formatting options to edit this message, including different colors, alignment, lists, callouts, and quotes.

Messages can be set up in all languages available on the platform. For instance, if a platform is designed for both English and French-speaking users, they will receive the message only in the language they selected to access the platform.

Watch this video to see how easy it is to personalize this message and reference an article with detailed usage information or a person within the platform.

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