🔒 Permissions
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Transferring articles from one user to another requires platform administrator rights.
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Article transfer allows you to transfer ownership of articles from a deactivated user to an active user. This is especially useful when a key contributor leaves your platform. Coupled with the expiration date, these two features enable you to keep your knowledge base up to date.
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The feature can be found in the administration panel under the "General" section.
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The first part of the page displays all deactivated users ordered by the number of articles they own. In order to activate the article transfer, the user must be previously deactivated.
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The second part shows you the current transfers with the number of articles still to transfer per successor.
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A deactivated user can be reactivated at any time.
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To start the process, click on the "Transfer Article" button for the deactivated user. You can then choose a successor for each space where the deactivated user has contributed.
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The transfer of articles is done in two different ways: either immediately by checking the "Force transfer" box or gradually by giving the hand to the successor.
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Forcing an immediate transfer means that the ownership of all articles will be transferred to the selected person. This person will be marked as the owner of the articles.
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The owner of an article is highlighted in the article header. In the example below, Raluca Brebeanu is the owner of the article. The owner of an article is responsible for updating it if it expires.
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In case you did not check the "Force transfer" box, the selected user (i.e. the successor) will receive a notification explaining that he/she has to take ownership of the articles.
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A new item will appear in the successor's main menu on the left of the application.
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In the screenshot below, the user has 71 articles to review. By clicking on this menu, the user defined as successor can then preview the articles he/she has to take ownership of.
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He can then either select several articles at once or click on each article to preview it before taking ownership.
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If an article is no longer relevant, the successor may also decide to archive it.
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