About Available Slack - Elium Integrations
Currently, there are two available Slack integrations.
Capture: The first integration allows users to automatically capture knowledge shared in Slack and publish it easily in Elium.
Spread: The second integration empowers users to instantly notify teammates in Slack about articles published in Elium.
Integration 1: Capture Knowledge from Slack and Publish It in Elium Automatically
What Does This Integration Do?
This integration is particularly helpful in ensuring that no important knowledge shared by your teams in one of Slack's channels is lost. It provides users with a simple way to publish this knowledge in Elium, eliminating the tedious copy & paste process.
How to Set Up This Integration as an Administrator?
To enable this functionality for all your users, you need to:
Go to your Slack Administration Panel.
Choose the Manage Apps section.
Then, enable Elium to integrate with Slack.
Please note that to push both text and files to Elium, you need to invite Elium as an application in every Slack channel from which you want to push articles.
How to Set Up This Integration as a User on Your Slack Account?
Publishing knowledge (text and files) from Slack to Elium is done in a matter of seconds with just a few clicks. However, before doing this, the user needs to complete their own setup.
Scroll over a message to capture and tap on the 3 dots on the right to access Advanced Settings.
Select Add to Elium and give Elium permission to access the workspace and capture messages shared.
Tap Allow.
How to Push Knowledge from Slack to Elium Once Everything Is Set Up?
Once both the Administrator and User setups are complete, users can start pushing articles from Slack to Elium. Here’s how to do it:
Scroll over the message to capture and tap on the 3 dots to access the "More Actions" section.
Tap on Add to Elium.
Give a title to the article using the field - Article Title.
Attribute the new article to a Space using the pre-defined list of available spaces in your Elium platform.
Then tap Submit.
After that, your article will be available to Elium members of the space in which you saved the article.
Integration 2: Automatically Send Messages in Slack Based on Activities in Elium
What Does This Integration Do?
This integration allows Elium users to be automatically notified of new articles published. It ensures that your team, which spends most of its day communicating in Slack, is instantly informed of the trusted content published in Elium.
How to Set Up This Integration as an Administrator?
To set up an integration in Slack, you will need to approve the appropriate permissions. Here’s how to set it up:
In the Admin Panel, select the Integration tab. You will be taken to the Lab.
From here, in the Slack integration card, click on the Setup Integration button. This button will trigger the installation process. You’ll have to log in to Slack and install the application into your Slack workspace.
3. Decide the Mapping Between Channels and Spaces in Elium
To finish the setup of this integration, you have to decide for each Space which Slack channel will receive automatic updates.
As an example, once this step is completed, every time a user publishes an article in Administration - Other Spaces, an instant notification will be sent to the Slack channel called #general.
This is how users will see the instant update in one of your Slack channels.
The integration, like the rest of the app, complies with our privacy policies: We receive data from Slack but only store user IDs to match with an Elium user, as well as articles and files sent via the "Send to Elium" feature.
You can contact your instance DPO or our support team to learn more or request deletion of your data.