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Antivirus

Updated over 3 weeks ago

🔒 Permissions
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Our antivirus system is exclusively available to Enterprise plans and is currently in beta version via the Lab.
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Any image or file under 500 MB uploaded to Elium will be automatically screened for viruses. This process may take a few seconds to a few minutes, depending on the size of the document.
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How does it work?

  1. Our antivirus system scans all uploaded documents.
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  2. While the documents are being scanned, a message will appear to inform you that the scan is in progress. Generally, it takes a few seconds to load and scan the document.
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  3. If no threats are detected, the document will be accessible to everyone.
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  4. However, if a known threat is identified, the following message will be displayed: "Virus detected. Downloads are disabled." From that point on, it is no longer possible to download the problematic document, and an email is automatically sent to administrators to alert them.
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Virus

What to do when a virus has been detected?

We recommend following this procedure:
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  1. Cease using the document and notify the member who uploaded it to stop using it as well.
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  2. Alert your IT Team; they typically have an internal procedure to follow in such cases.
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  3. Delete the document from your Elium platform (even if downloads are blocked, someone with the direct link could still access it).
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📝 Notes
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Our system scans documents up to 500 MB. For documents larger than 500 MB, we recommend relying on your internal antivirus system.
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